Get in Touch
We strive to make Link2Video as dependable and simple as possible. If you experience an issue downloading a video, encounter an unexpected error on our website, or have a suggestion to improve the service, please reach out directly to our support team.
Direct Support Email
Feel free to send an email anytime and our team will get back to you promptly.
Contact Us For
You can reach us directly at rklenka.rl@gmail.com for any of the following:
- Technical Issues: Supported Facebook or YouTube links that fail to parse, stall, or display unexpected error messages.
- Broken Page Reports: Visual defects, button or layout issues, or browser compatibility problems across devices.
- Copyright Concerns: Intellectual property inquiries, DMCA notices, or requests regarding specific video URLs.
- Feedback: Suggestions to enhance our tools, workflow ideas, or general comments about your experience.
- Privacy Questions: Queries about how URLs and technical server logs are processed under our Privacy Policy.
What to Include When Reporting an Issue
To help us diagnose technical problems swiftly, please include the following details in your email whenever applicable:
- The exact video URL that encountered the problem.
- The format or resolution you attempted to download (e.g., 1080p MP4 or MP3).
- Your device type and browser version (e.g., Chrome on Windows 11 or Safari on iPhone).
- Any error message displayed on the screen.
Response Time
Our support inbox is monitored regularly. We endeavor to respond to all inquiries within 24 to 48 business hours. For standard inquiries regarding our policies, please also refer to our Terms & Conditions and Disclaimer.